Contact Baker Academic

To serve you better, we have created this list of frequently asked questions. There are two sections, Academic Support and Order Support. Please look through the list to see if we have addressed your concern.

ACADEMIC SUPPORT

How do I request an exam or desk copy?
Visit the Request Exam (or Desk) Copy page for more information. Instructor verification is required. If you have further questions about exam and desk copies, please email us at ExamCopy@BakerAcademic.com.

What is instructor verification?
Instructor verification is a confirmation of your employment as an instructor. We will need this verification to send you a complimentary exam or desk copy. If you verify your instructor information, you will be able to:

• Get a 40% discount on all Baker Academic books
• Request complimentary exam copies
• Save institution, course, and contact information for future requests

If you have further questions about instructor verification, please email us at ExamCopy@BakerAcademic.com.

How do I request a book for review copy or book an author for an interview?
Visit the Media Information page for more information.

How do I submit a book proposal to Baker Academic?
Visit the Submit a Proposal page for more information.

ORDER SUPPORT

How do I edit my order?
After your order has been submitted, any changes will likely require you to contact us at Help@BakerBookHouse.com. You can view your orders by signing in and navigating to your account details. From the home page, click on the person icon at the top right.  

How do I check the status of my order?
Access your order history by visiting your account. From the homepage click on the person icon at the top right.

My order is incorrect or was damaged upon arrival.
Please contact us at Help@BakerBookHouse.com.

Why is my credit card charge from Baker Book House?
Orders are processed and fulfilled by Baker Book House, an affiliate of Baker Academic.

How do I implement my tax-exempt status?
Please visit our tax exemption page for more information.

Do you ship internationally?
No. Please visit our International Information page for more information.

I have a question for the Baker Academic team not addressed above.
Please email us at Website@BakerAcademic.com.