Refund policy

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return. 

To initiate a return, you can contact us at Help@BakerBookHouse.com.

Please note that returns will need to be sent to the following address:

Baker Book House

2768 East Paris Ave SE

Grand Rapids MI 49546 

To be eligible for a return, your item must be in the same condition in which you received it, unworn or unused, with tags and in its original packaging. You will also need the receipt or proof of purchase. 

Shipping costs will be refunded only in the event of an error by Baker Book House. Return shipping costs will be deducted from your refund if we receive the package postage due. 

You can always contact us for any return questions at Help@BakerBookHouse.com. 

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or improperly sent, so that we can evaluate the issue and make it right. If you receive damaged or defective product, please include photos of the packaging and the damage or defect. 

Exceptions / Non-Returnable Items

Unfortunately, we cannot accept returns on digital items or gift cards. Please get in touch if you have questions or concerns about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, to make a separate purchase for the new item.

Refunds

Once we've received and inspected your return, we will let you know if a refund is approved or not. If approved, you'll be automatically refunded within 10 business days, using your original payment method. Please remember that it can take some time for your bank or credit card company to process and post the refund too. 

Cancellation Policy